Effective Date: January 1, 2025
1. Introduction
Welcome to Ludo Top Player ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
2. Information We Collect
2.1 Personal Information
- Name and username
- Email address
- Phone number
- Date of birth
- Profile picture (optional)
- Payment information (for cash prizes)
2.2 Game Data
- Game statistics and scores
- Tournament participation
- In-game achievements
- Friends and connections
- Chat messages and communications
2.3 Technical Information
- Device information (model, OS version)
- IP address and location data
- App usage analytics
- Error logs and crash reports
3. How We Use Your Information
We use the collected information for the following purposes:
- Game Services: To provide and maintain our ludo gaming platform
- User Account: To create and manage your gaming account
- Cash Prizes: To process payments and distribute winnings
- Communication: To send important updates and notifications
- Improvement: To analyze and improve our services
- Security: To detect fraud and ensure fair play
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: Trusted third-party services that help us operate our platform
- Payment Processors: Secure payment services for prize distribution
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
- Employee training on data protection
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Obtain your data in a portable format
- Opt-out: Unsubscribe from marketing communications
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Game data may be retained for statistical and historical purposes even after account deletion, but will be anonymized.
8. Children's Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Bangladesh. We ensure appropriate safeguards are in place to protect your data during such transfers.
10. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your device or browser settings.
11. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@bdcashludo.com
Phone: +880 1XXXXXXXXX
Address: Dhaka, Bangladesh